SHIPPING ALERT / COVID-19 UPDATE
USPS Shipping Alert
In regards to orders placed:
Due to new regulations to help combat the spread of COVID-19, USPS is experiencing significant delays within their shipping network directly affecting many domestic/international shipments. While we continue to work hard to fulfill orders in an expedited manner, you may see delays in shipping due to the carrier. If you cannot afford a delay in the shipment of your order, we urge you to select UPS as a form of delivery at checkout as we’ve seen very little issues with packages being delayed or lost in transit through this carrier.
A statement from One On One Flavors
Amid ongoing concern about the Coronavirus (COVID-19), our top priority in this difficult situation is grounded in our purpose, which is to always put the health, safety, and security of our associates and consumers first. Our priority is to ensure we have the right preparations and plans in place. We understand the uncertainty you may be experiencing around the evolving situation, and we're committed to being responsive and flexible to our customers' needs.
We are focused on enforcing all protective measures within our facility, including taking additional safety and cleaning steps to help protect and support our teammates. While no reports to date have suggested COVID-19 can be spread through food, every one of our packaging materials will be carefully monitored to guarantee that they do not come in contact with any areas or surfaces that may be compromised by the virus. In our daily operations, items are packaged with the use of basic PPE’s (personal protection equipment) such as gloves and hairnets. We’ve extended PPE usage to laboratory gowns and the use of face masks when fulfilling orders and on our warehouse floor. We remain committed to following the guidance from public health officials and stand ready to take every precaution necessary in order to keep you and our employees safe.
As part of the One on One Flavors and Get Suckered family, we want to wish you and your loved ones well. Our thoughts go out to all those who have been affected by this virus and to those working tirelessly on the front lines of this crisis.
We thank you for your continued patronage and promise to keep you posted with any updates.