Getting Started

Our products are unsweetened flavorings used to add flavor to food, beverages, and other projects. You use them by adding a small amount to what you are making and adjusting to taste.

Our flavors are not extracts and are not sweetened. They are designed to give you control over flavor strength and sweetness, allowing the same flavor to work for personal projects, small businesses, or larger production.

Learn more: What Are Flavor Concentrates and How They’re Used Blog

Choosing & Using Flavors

PG, oil, and powder describe how the flavor is carried so it mixes properly. The flavor itself is not different.

  • PG (water-soluble) flavors mix best with beverages and water-based recipes.
  • Oil-based flavors mix best with candy, chocolate, fats, and oil-based products.
  • Powdered flavors work best in dry mixes or applications where liquid is not ideal.

The label is there to help the flavor perform as expected.

Learn more: Which Flavor Carrier Should I Use? Blog

Yes. Blending flavors is encouraged and is one of the biggest advantages of using flavor concentrates. Many customers create their own custom or signature flavors by combining two or more flavors.

When blending, always use flavors with the same carrier (type). Mixing PG with PG, oil with oil, or powder with powder ensures proper mixing and consistent results.

Learn more: How to Mix and Blend Flavor Concentrates Blog

Our goal is to provide general starting points for using our highly concentrated, unsweetened flavorings. Amounts vary by flavor and application.

View the full guide here.

Orders & Shipping

All orders are placed directly through our website to ensure accurate inventory and processing.

Orders ship from our facility using approved carriers. Shipping costs and options are shown at checkout.

Learn more: Shipping Policy

Yes. International shipping is available. We recommend selecting UPS at checkout for international orders, as it typically provides faster transit times and clearer tracking.

Customs fees, duties, taxes, and any import-related charges are the responsibility of the customer.

Learn more: Shipping Policy

Yes. We offer local will-call pickup for orders placed and paid for online. Since we’re located in Las Vegas, many customers choose to pick up their order while visiting or traveling through the area.

Orders are ready for pickup only after you receive a confirmation email.

Will Call Pickup Hours Monday – Friday, 9:00 AM to 2:00 PM PST

Our facility is a warehouse and is not open for in-person shopping. Pickup is available for customers or designated employees with order information.

Orders begin processing shortly after placement, and changes or cancellations are not guaranteed.

Returns and exchanges are subject to our return policy.

Learn more: Returns & Refunds

Storage, Appearance & Natural Changes

Store flavors in a cool, dry place away from heat, direct light, and air exposure. Keep bottles tightly closed when not in use.

Changes in color, aroma, or appearance can happen naturally over time or due to temperature changes. This can include color shifts, stronger aroma, or visible crystallization that may look like strands or shard-like pieces in the bottle.

These changes are normal, do not indicate contamination, and do not affect safety or flavor performance. Gently warming the bottle and shaking it will usually resolve crystallization.

Because these are normal physical changes, they are not considered defects and are not eligible for replacement.

Learn more:
Why Flavorings Can Crystallize and How to Fix It Blog

Additional Information

Certain product documentation, including Certificates of Analysis (COA), Safety Data Sheets (SDS), and nutritional information, is available by request.

To request documentation, please submit your request through our documentation page. Requests may require order verification and are subject to eligibility requirements.

Learn more: COA, MSDS, and Nutritional Information Requests

Our flavors are made with food-grade ingredients, including flavor components and carriers. Exact ingredients vary by product.

Learn more: Ingredients & Composition page

By using our website or placing an order, you agree to our Terms & Conditions. These outline important information regarding product use, ordering, shipping, returns, and limitations of liability.

We recommend reviewing them before completing a purchase.

Learn more: Terms & Conditions

Chat With Us

Use the live chat button to message a representative

Send Us An Email

Send inquiries to us at info@oooflavors.com