Orders can be fulfilled 24-72 hours from being placed but they may take as long as 7-10 days. Once your order is placed, a confirmation will be sent to you by email. After your order has shipped, you'll receive a notification of shipment by email. Estimated shipping time frames are stated on the carries website and WILL vary by the area and distance from the delivery destination and the time of year/season.
We are currently processing orders with in stock items in a timely manner (1-3 days). Orders placed early in the day may even ship the same day, not including holidays or weekends. Once your order is placed, a confirmation order number will be sent to you by email. After your order has shipped, you'll receive a notification via email of the shipment along with a tracking number. The tracking number may take up to 24-48 hours to be scanned into the carriers shipping system and show any movement. For larger or specialty orders (gallon+ sizes, powders, custom flavors, Gloss Base etc.) please allow 2-4 weeks of processing time if applicable.
Overnight/ Expedited/ 2nd Day or 3rd Day** orders must be placed before 10:00 am PST. to be considered for shipping that same day. For larger orders (gallon, drum, custom flavors etc.) please allow 2-4 weeks of processing time if applicable.
Please Note: Delivery may take about 10-12 days after fulfillment. We will ship according to your selection, however, there have been significant delays with the US Postal Service. Unfortunately, this is out of our control. Please continue to check on the USPS website for updates. We will not be able to issue a refund for the shipping cost. You may file a claim with USPS if you choose to do so. Please also see the Alert notice from USPS on their website.
nternational Orders: We ship worldwide! Our company exclusively uses UPS as our shipping carrier. While we do not offer alternative shipping methods at this time, we assure you that UPS is a reliable and efficient shipping option that ensures your package will arrive safely and on time. Customs obligations, import charges, and so forth are the customer's responsibility. We are not held liable for fees post-shipment. In the event that these expenses are not paid by the purchaser and the package is returned to us, you will be expected to pay a 20% restocking charge if the product is no longer wanted or a second shipping fee to reship your package. All prices are in USD. Please allow 7–21 business days for the processing of all international orders..
Please be aware that custom and large gallon-size orders may require two to three weeks of lead time.