We have a strict No return-No refund-No exchange policy. Due to the nature of our business, these products cannot come back as an exchange or a return. To explain on the nature, since these flavors are subjected to multiple variables on the consumers end, whether it be storage conditions, including but not limited to the temperature of the warehouse or home they are kept in, along with the types of containers the flavors are kept or stored in, we would not be able offer a refund or exchange of your product. Flavors can also change depending on different types of materials in each flavor being used. For this we cannot guarantee that each flavor will continue to be the same. These flavors are Food Flavors that are Generally Recognized as Safe by the FDA and used for beverages, baking and other purposes. If used for vaping, use at your own risk and understand that because of other lists of variables in this industry, none that have been proven, we cannot offer refunds or exchanges on your purchases. You do have an option to try before you buy a large quantity. Just order a 10/30ml for less than $10 and you'll be able to see exactly the flavor you plan on purchasing. If you accidentally ordered something you did not want, we do not offer refunds. We appreciate your understanding and thank you for your business.